News
Jun
3
Posted by on 03 June 2018 11:28 PM
May 21, 2018 4:16PM BST
Scheduled - Background Summary

Node4 are committed to delivering the best possible network service and uptime.
We continually invest in our infrastructure to meet customer requirements and capacity demands.
During the next two months engineers will be installing new core routers in to our data centres.
These core routers will support MPLS and Internet Transit services.

This work is not expected to have any impact on connectivity and cloud services however there will be increased risk during the maintenance.
The core network uses a resilient design, some of this resilience will be temporarily reduced during the maintenance window.
Engineers will also be costing out links and enabling new routing peers which has the potential to cause transient network connectivity while routing convergence occurs.

DC-3 Part 3 - 11:00-05:00 BST Sunday 3rd - Monday 4th

Preparation work will commence at 11:00 with changes commencing at 12:00 4th June

We encourage all our customers to please check our network status page n4status.com during the maintenance updates and tracking.

Our network operations engineers will closely monitor the work and will do everything possible to minimize any inconvenience to you. If you have any problems with your connection after this time, or if you have any questions regarding the maintenance at any point, please contact Node4 Technical Support

Regards
Node4 Technical Support

June 3, 2018 11:28PM BST
Active - Preparation for this maintenance is now underway

Regards
Node4 Technical support

June 3, 2018 11:52PM BST
Active - At 00:00 we will begin the at risk maintenance section of these installs. Customers may notice varying latency during the window as well.

Regards
Node4 Technical Support


June 4, 2018 1:17AM BST
Active - Maintenance still on going, at this point there should be no noticeable outages for any customers.

Regards
Node4 Technical Support


June 4, 2018 2:09AM BST
Completed - This maintenance has been completed successfully, if you are experiencing an network issue's, please contact our service desk as soon as possible so we can investigate.

Regards
Node4 Technical Support



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