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N4Status

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News
Apr
7
Posted by Glenn Akester on 07 April 2017 12:36 PM

Background

On Sunday 7th April between 20:00 and 23:59 GMT Node4 engineers will be performing emergency maintenance on the firewalls which secure services accessed through the  N4Cloud Portal (portal.n4cloud.co.uk), to resolve a software issue.

 

Impact

N4Cloud portal access will be unavailable intermittently throughout the maintenance window.

Underlying cloud infrastructure and customer virtual machines will remain up and available throughout the maintenance.

 

Our Network Operations Engineers will closely monitor the work and will do everything possible to minimise any inconvenience to you. If you have any problems with N4Cloud portal access or functions after this time, or if you have any questions regarding the maintenance at any point, please call Technical Support at or visit www.node4.co.uk/support.

While it is important for Node4 to perform maintenance such as this to ensure the quality of our network, we do everything possible to minimise any inconvenience to our customers. We appreciate your patience and welcome any feedback.

 

Regards,

Node4 Technical Support


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