News
Nov
21
Node4 renews its Advanced Collaboration Architecture Specialisation
Posted by Tom Hassan on 21 November 2017 10:52 AM

Cisco – Advanced Collaboration Architecture Specialisation accreditation

Node4 is proud to announce that it has successfully renewed its Advanced Collaboration Architecture Specialisation in partnership with Cisco last month. This accreditation demonstrates Node4’s continuing dedication to, and expertise in, delivering and advising on Cisco products and services.

“This accreditation is extremely important to us, as it enables us to better connect our customers with their partners and suppliers across our HCS platform.. We have demonstrated that we are experts in Collaboration Architecture, and this accreditation recognises that,” said Aaron Tebbutt, Vendor Manager from Node4.

Several levels of staff within Node4 have been involved in, and re-qualified as part of, the accreditation process, including numerous account managers, field engineers, and systems architecture engineers. By achieving the Advanced Collaboration Architecture Specialisation, Node4 has proven itself capable of delivering sophisticated, value-added Cisco solutions through its in-depth sales capabilities, technology skills, and service offerings. Renewing the accreditation also demonstrates that Node4 is qualified to deliver and support Cisco solutions and services to the highest standards.

“We are over the moon to be one of few accredited companies, as collaboration is one of our key offerings. The accreditation recognises our continual investment into this area, and demonstrates to the market that we have the right expertise to deliver the highest quality service and solutions,” said Paul Bryce, Business Development Director at Node4. He added: “Our customers and partners can have the confidence that they are in safe hands, and that they are being offered recognised and accredited Cisco services.”

Node4 is listed as having achieved this specialisation in the Cisco Partner Locator. As part of the elite group of Advanced Collaboration Architecture Specialisation Partners, Node4 will have greater opportunities for competitive differentiation and branding.


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Apr
27
UC Mid-Market Report
Posted by Tom Hassan on 27 April 2017 09:30 AM

Mid-market needs to tackle untapped Unified Communications potential to address workforce productivity challenge

  • 56% of mid-market companies say workforce productivity is a top priority
  • Only 52% have implemented UC
  • Just  one in five is ‘very satisfied’ with UC system
  • Biggest bugbears include cost, audio conference facilities and lack of social integration

56% of mid-market companies say workforce productivity is a top priority, but only 52% have invested in a UC system and the majority are missing out on the full collaborative potential of UC for their businesses. As well as being too expensive, mid-market UC bugbears include sub-optimal audio-conferencing facilities, poor data sharing abilities and failure to integrate with company social networks.

This mid-market UC dissatisfaction is highlighted in a new report published today by Cloud and Data Centre and Communications specialist, Node4, titled ‘UC deployment amongst mid-market businesses in 2017’. The report is based on research which examines the IT priorities of mid-market companies with a turnover of £15- £800m.

While supporting the needs of the modern workforce is a priority for 40% of the mid-market, the uptake of tools to support this is seemingly lagging behind workplace expectations. Only 18% benefit from fully-featured UC including voice, video, mobile convergence, file sharing, presence, integration with social media and other business software.

Just one in five is ‘very satisfied’ with their UC system, which is perhaps not surprising given that 70% are missing out on full collaborative features and making do with voice functionality, fixed mobile convergence, video conferencing and a few additional collaboration features.

However, on a more positive note, those that haven’t yet implemented UC are either running a pilot (17%), planning a trial in the next 12 months (12%) or considering various UC options for their business (12%). The study suggests that the mid-market is just beginning to embrace UC as a service (UCaaS), which represents one in ten UC deployments in our study.

“In the last year we’ve sensed real hunger within the mid-market for the kind of advanced, fully-featured UC systems that, until recently, only the largest enterprises have been able to afford,” commented Simon Herbert, Cloud Solution Development Specialist, Cisco. “There’s an enormous opportunity here. It’s only right that more advanced functionality should start to migrate down the chain via a UcaaS model. We’re delighted to see that Node4 enabling this transition and offering its partners a clear route to addressing this need.”

Paul Bryce, Commercial Director at Node4 commented: “Mid-market companies are expecting to create thousands of new jobs by 2020. Many of these employees will expect to be able to move seamlessly between multiple communications types to collaborate with colleagues. Being able to meet their needs will be crucial to recruiting and retaining the right talent.

“Yet our research shows that the mid-market is still a long way from realising the full potential of UC for employee collaboration. This is partly because enterprise-class UC systems have been unaffordable and inaccessible for the mid-market. However UC, as a service, is now available meeting an obvious market need for advanced, fully-featured UC systems at an affordable price.”

Node4 has recently launched a new UCaaS solution, which brings enterprise-class UCaaS to the mid-market, with all the features of Cisco HCS. These include voice, video, instant messaging and presence, teleconferencing, voicemail and integrated messaging, mobility, and contact centre functionality.

The new report by Node4 entitled ‘Mid-market UC Deployment in 2017:Are mid-sized companies reaping the benefits of UC for improved business performance?’ can be downloaded here.

To book an appointment to see a demo of Node4’s game-changing new mid-market system at UC Expo, or to discuss Node4’s views regarding UC and the mid-market, contact node4@wildfirepr.com.


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