Node4 is awarded with CIPS
Posted by Tom Hassan on 03 May 2018 11:18 AM

Node4 has recently been certified by the Chartered Institute of Purchasing & Supply (CIPS).

CIPS is widely regarded as an international benchmark of excellence that enhances standards of professionalism and performance throughout purchasing and supply.

CIPS certification demonstrates that Node4 is economically, and environmentally sustainable as well as being ethically balanced.

Vicky Withey, Compliance Manager at Node4 comments; “Node4 is committed to the continual improvement of accreditations and as a company we realise the potential for optimal supply chain management.

“As a leading IT and Communications solutions provider, we hope that our customers are reassured and confident that they are purchasing from a professional company with an excellent standing.”

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New Partnership Extends Best-in-Class Collaboration Solution to Small- and Medium- Sized Enterprises

Node4 has selected VOSS Solutions UC management technology to manage its Cisco Hosted Collaboration Solution (HCS) Shared Architecture and Hybrid HCS-Spark environments – in addition to the management of its current Cisco HCSv11.5 platform.

The new shared architecture will allow Node4 to reach out to medium enterprises and smaller customers (SMEs), and makes Node4 one of the first Cisco HCS providers that can deliver to this market. Node4 will bring an enterprise grade collaboration experience delivered from the cloud, to customers with as few as 30 seats and at a price point within their budget. Normally, customers of this size would be forced to compromise on the technology choice, or would be forced to purchase on premise or managed services, rather than a fully hosted, CMSP certified, Cisco Powered service.

Mark Phelps, Collaboration Product Manager at Node4 commented; “We provide state of the art technology to help businesses access top-tier collaboration software of the quality and capability they deserve. Therefore, we wanted to be sure we were selecting the very best UC management technology for our new Shared Architecture solution. We were most impressed with the latest version of VOSS-4-UC, together with the VOSS team’s deep technical know-how of latest HCS thinking.”

The VOSS-4-UC provisioning and management solution selected by Node4 provides, from a single workflow interface, provisioning of a complete build of a customer and two sites using Shared Architecture, in just 16 minutes (100% configured); followed by automated loading of ‘full-service’ subscribers (including WebEx and Spark support) in a further 6 minutes – getting to service go-live in under 30 minutes. The solution:

  • Simplifies end user on-boarding and provisioning, reducing the cost and time it takes to bring new customers onto the platform
  • Automates critical business process, to improve end user experience and speed time to resolution
  • Standardizes workflows, which promotes repeatability, eliminates manual error, and streamlines administration processes

During the selection process, Node4 completed a comprehensive trial before choosing VOSS over another HCS-OPA provisioning platform provider. The brief was to build, test and deliver a live, multi-country, multi-customer HCS-Shared-Architecture environment, together with Hybrid HCS-Spark and WebEx management support.

Mike Frayne, CEO at VOSS Solutions, commented: “Our understanding of the business challenges that cloud service providers experience, our superior technology that has been broadly deployed in production throughout the world, and our long and deep understanding of the HCS architecture contributed to our success at Node4.”

Henry Barton, VP Operations Strategy at VOSS and Node4 Solution Architect, added: “Node4 has a highly knowledgeable, agile and demanding technical team. They were extremely diligent in laying down the requirements for this solution: to manage a full suite of multi-tenant shared architecture Cisco v11.5 UC apps and HCM-F servers, Cisco Collaboration Edge, Imagicle UC app and OpenLDAP servers plus links to their WAN and PSTN network and Cisco-Spark. This was a valuable opportunity to demonstrate our capabilities relative to those of other OPA players. VOSS performed strongly in all areas and we are delighted that Node4 has chosen to deliver this with VOSS.”

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Node4 launches ServicesGateway which is designed to help customers realise the value of digital transformation, by allowing them to take advantage of new services, while reducing risk and costs.

Through the new ServicesGateway, customers can connect to the Node4 environment through Node4’s UK network and then use it as a springboard to access other services from Node4; as well as third party providers, public cloud, SaaS and a host of other applications and software to support their digital transformation journey’s.

The new solution allows customers to easily transition to a digital environment, without the risk or costs associated with a big move and making all legacy equipment redundant in one go. By taking a customer’s legacy hardware and moving it into a Node4 rack, customers can access new services alongside their existing infrastructure.

Commenting on the launch Steve Denby, Head of Solution Sales, Node4 said: “Today, everything is connected and our lives revolve around services, data and applications. In the world of Cloud Services and Hosting, unfortunately one solution doesn’t fit all workloads; and therefore, Hybrid Cloud has now fast become the leading go-to infrastructure design. Node4’s history of owning and running datacentres gave us a great pedigree to build our own network and from there offer customers a gateway, to take advantage of multiple services from Node4 and other providers.  Our Service Gateway offering is about supporting our customers in placing their workloads on the right services while maintaining control, backups, continuity and security.”

Node4 can also support customers to modernise their legacy applications.

Speaking about the service, Steve Denby added: Node4 can work with customers, developers and application support teams to review your existing applications and see if they are suitable for containerisation. Containerising your legacy applications not only allows you to deploy your applications on modern operating systems and infrastructure such as the Node4 Cloud, but it also lets you reduce your on-premise legacy server footprint, by removing the requirement to support old hardware and out of support operating systems.”

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Node4 appoints Tom Needs as Chief Operations Officer
Posted by Tom Hassan on 27 November 2017 05:13 PM

Newly created position to bolster senior leadership team and support company’s rapid expansion

Node4 is pleased to announce the appointment of Tom Needs as Chief Operations Officer, a newly created position within the company. Needs, who has previously held positions with Rackspace and Adapt, brings an impressive track record to this role where he will be responsible for running the operational and service delivery functions of the business; and ensuring that we deliver highest levels of customer satisfaction and experience.

Andy Gilbert, CEO, Node4, comments: “Our appointment of Tom at board level comes at a critical time for us as we look to position ourselves for the next stage of growth. Tom has been pivotal in helping several businesses scale up and evolve their service offering over the years, and with his wealth of knowledge and expertise Node4 can continue to deliver an outstanding customer experience to its existing customer base and prospects across all of our service lines.”

Tom has more than 15 years of experience within the managed services industry. Tom was a board member at, and COO of, Adapt, a company backed by Lyceum Capital. Here Tom was responsible for transforming operational and service delivery capabilities to support the company’s transition from a reseller into an award-winning Hybrid Managed Cloud Services business; and then subsequently selling the business to Datapipe. Prior to joining Adapt, Tom was VP at Rackspace EMEA. Here he spearheaded Rackspace’s £145million Enterprise division, and had full accountability for sales, marketing and service delivery.

Tom Needs said: “Having admired Node4’s transformation into a market-leading UK Managed Services player for some time now, I am thrilled to be joining the company as Chief Operations Officer. Node4 is a fast-growing company with a great reputation within the industry, and I look forward to enhancing and developing the existing foundations of the company to deliver a diverse range of critical services to solve the evolving needs of Node4’s customers.”

Needs’ appointment follows a period of sustained success and growth for Node4. Over the last three years Node4 has tripled its staff, grown its customer base to over 1000, and expanded its geographical presence and cloud services portfolio. Last year, it also announced a new principle investor, Bowmark Capital, which has committed £40m of follow-up funding for Node4’s ambitious growth and acquisition plans over the next three years.

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Node4 appoints Leon Keller as Director of M&A
Posted by Tom Hassan on 08 September 2017 03:16 PM

Node4 has recently appointed Leon Keller as Director of Mergers and Acquisition (M&A)

Leon Keller’s new appointment will help the company fulfil its ambitious growth and acquisition plans over the next three years, which includes £40 million of committed follow-up funds from Bowmark Capital. Mr. Keller joins the team to help shape an M&A strategy that utilises this investment to continue to add value to Node4’s customers.

Mr Keller brings over 12 years of M&A expertise and an impressive track record with Node4. He has been working with Andy Gilbert, CEO of Node4, for over seven years. He was previously an external consultant advising the company on its recent acquisitions and deals, including database management services firm Onomi in May, the orginal MBO backed by LDC, and the secondary MBO of Node4 backed by Bowmark Capital in October.

Andy Gilbert, CEO, Node4, comments: “Leon joins the Node4 team at a critical time, and I am happy to formally welcome him to the Node4 family. I’ve known Leon for a long time, and he has always provided valuable consultancy and support around our acquisition deals. He understands Node4 and what truly matters to us, and ensures this is reflected in every deal we sign. I can’t think of a better M&A Director to help us fulfil our acquisition strategy and ambitious growth plans.”

Mr Keller has more than 15 years of financial and strategic advisory experience to SMEs, private equity backed companies, and larger corporates as part of PwC, where he was Corporate Finance Director. Prior to joining Node4 Mr. Keller was Managing Director at Ormerod Rutter Corporate Finance.

Mr Keller said: “Having built an excellent relationship with Andy and his team over many years and admired Node4’s transformation into a market leading UK Managed Services player; I am delighted to finally be joining the Node4 family at this exciting time. I look forward to supporting the team in achieving their ambitious growth plans for the business through finding complimentary acquisitions that extend both our technical and geographic reach; and equally importantly fit with our people and customer centric culture.”

Leon Keller’s appointment follows a period of sustained success and growth for Node4. Over the last three years Node4 has tripled its staff, grown its customer base to over 1000, and expanded its geographical presence and cloud services portfolio.

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Node4 Achieves Gold Partner Status in the Zerto Alliance Partner Programme

We are proud to announce that we have been awarded Gold Partner status by Zerto; an award-winning provider of cloud IT resilience solutions, as part of the Zerto Alliance Partner (ZAP) Programme. Node4 is the only partner in the EMEA region to have been promoted to Gold Partner status by Zerto in Q2 2017.

Node4 and Zerto have been partners since 2014 when Node4 launched its DRaaS solution. Thanks to Zerto’s enterprise-class disaster recovery and business continuity software (specifically designed for a virtualised infrastructure) Node4 is able to offer its customers continuous replication of data and applications with an RPO (recovery point objective) of seconds. Using Zerto’s software Node4 also offers five-day journal-based replication that can recover data from multiple points over the same time period.

“We are more than a Zerto partner. We use Zerto’s Disaster Recovery as a Service (DRaaS) product internally to help with our everyday operations. Not only do we sell this to our customers but we also trust it for our own operations,” said Gregg Mearing, Head of Managed Services. “We are very proud to have achieved Gold Partner status, and are already working towards making the Platinum tier. This accreditation further adds to our skillset and enhances the Node4 continuity offering.”

The ZAP Programme is an annual, tiered programme offering Silver, Gold and Platinum membership levels based on a mutual agreement to drive strategic, global impact in the market. This Gold Partner status recognises Node4 for achieving an exceptional level of experience in helping customers deploy Zerto’s products, as well as the company’s revenue growth.

“With Zerto’s 100 per cent channel sales focus, it is essential we ensure that partners achieve success by providing them with the tools, programmes and training to grow their business by helping customers achieve IT resilience,” commented Ed Owen, EMEA Cloud Manager, Zerto. “Node4’s recent upgrade to Gold Partner status in the Zerto Alliance Partner programme demonstrates the value they’re benefitting from as they use the resources designed to increase tier level attainment and accelerate growth. This helps partners deliver on their customer commitment to provide exceptional IT consultation services that helps optimise operations in cloud-based environments.”

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