Login

 
Registration

If you are not registered:

Register Now

Contact

Please do not hesitate to contact us if you have any queries, or visit our website:

Visit our Website
www.node4.co.uk

Email our helpdesk
info@node4.co.uk
sales@node4.co.uk
support@node4.co.uk

Call us
General enquiries: 0845 123 2222
Support: 0845 123 2229
Fax: 0845 123 2221

N4Status

Node4 status page detailing information about incidents and planned maintenance:

http://www.n4status.co.uk

News
Jun
7

Node4 announces the opening ceremony of a new office and Security Operations Centre (SOC) in Nottingham. The new midlands base cements Node4’s three-year plan to substantially grow the business.

The Nottingham office enables Node4 to expand its geographic presence in the Midlands and tap into a dynamic city that offers a strong base of potential customers and employees. Node4’s Security Operations Centre and its dedicated team of security experts will also move to Nottingham, where it will provide 24/7 monitoring for the company’s Managed Security Service clients, as well as Node4’s own network infrastructure.

Andrew Gilbert, CEO at Node4 commented: “Our brand-new Nottingham office is indicative of our future growth plans and ongoing commitment to our existing customer-base. We have been working with customers from Nottingham for many years now, and as our business continues to grow, the necessity to ensure local support on the ground has increased. Nottingham-based businesses will benefit from localised customer support and technical expertise across the region, allowing us to serve existing customers in the best possible way as well as attract new ones.”

The official office opening ceremony is taking place on Wednesday 7th June, from 16:30 – 18:30, where Node4 Account, Product and Technical Managers will be demoing Node4’s latest products and features across the company’s Managed Services and Solutions portfolio.


Read more »



May
31

Node4 achieves Master Designation worldwide to sell and deliver UC as a Service

Node4 has achieved the Cisco® Master Service Provider (CMSP) designation for a new category; the Cisco Powered UC as a Service based on HCS (HCS).

Node4 has also successfully met all criteria required to renew the Master Service Provider designation for Cisco Powered Infrastructure as a Service (IaaS) and Cisco Powered Disaster Recovery as a Service (DRaaS). Node4 will continue to be identified as a Cloud and Managed Services Master Partner in the Cisco Partner Locator.

The CMSP is a comprehensive framework that recognises, helps to enable, and rewards partners who offer cloud, managed, or virtual managed services based on Cisco technologies.

CMSP accredited providers must meet various Cisco requirements to prove that they have the ability to develop, deliver, manage, and support Cisco-based cloud and managed service solutions.

This certification by CMSP recognises that Node4 has achieved an elite level of expertise to sell and deliver cloud based and managed services. To be able to offer these services as Cisco Powered Services, Node4 needed to complete a rigorous third-party audit. This audit verifies that services are delivered with enterprise-class reliability, security and support.

Node4 is one of a few number of Cisco partners to have invested time and money into the CMSP accreditation.

“Renewing the Master Service Provider designation was very important to us at Node4. Achieving the designation for the new UCaaS, HCS based solution in addition to the original two clearly validates Node4’s commitment to delivering world-class cloud infrastructures and services,”

Andrew Gilbert, CEO, Node4.

“Through this accreditation, our customers can be confident they are working with the right partner to help them fulfil the potential of deploying cloud solutions, with a best practice approach to managing and designing Cisco-based solutions.”

The Master Service Provider designation also recognizes Node4’s investment and commitment to providing cloud and managed services at Cisco’s highest standards. The shared goal is to help businesses and organisations realize faster time to value.


Read more »



May
22

Node4, has been awarded a place on G-Cloud 9, the UK Government’s cloud services procurement framework. Node4’s N4 Private Cloud, Cyber Security Services, NetApp Private Storage as a Service (NPSaaS), Storage as a Service (STaaS), Backup as a Service (BUaaS), Disaster Recovery as a Service (DRaaS), Unified Communications as a Service (UCaaS) powered by Cisco and Amazon Web Services (AWS) solutions are listed on the framework, making these available to UK public sector organisations.

“A number of public sector organisations are increasing their use of cloud services due to its flexibility and cost savings. G-Cloud 9 makes it easier for organisations to check which types of suppliers meet the Crown Commercial Service’s (CCS) approval criteria and readily engage with them. Being a G-Cloud9 supplier means that public sector services have better access to Node4’s solutions to run mission-critical systems and services,”

said Paula Johnston, Head of Public Sector at Node4.

Node4’s presence on the G-Cloud 9 directory of suppliers means that its services are available and can now be accessed by organisations across the UK public sector without the need for a full tender or competition procurement process.

These organisations include central government, local government, health, education, devolved administrations, emergency services, defence and not-for-profit organisations.

The CCS, which oversees the G-Cloud framework and Digital Marketplace, acts on behalf of the Crown to drive savings for the taxpayer and improve the quality of commercial and procurement activity. This agreement supports the Government’s policy to centrally manage the procurement of common goods and services through an integrated commercial function at the heart of government.

Organisations can access the G-Cloud 9 list through the Government’s Digital Marketplace.

G-Cloud 9 is a procurement framework within the Digital Marketplace which allows the public sector to buy cloud-based services from specialised suppliers. These suppliers have been through a rigorous tender process to meet the minimum standards required by the public sector. Products and services can be procured quicker and with considerable more ease than traditional procurement frameworks. The framework is regularly refreshed so public sector organisations can always access the most up to date and cutting-edge cloud solutions.

Suppliers are showcased in the Digital Marketplace, a web-based shop window offering a large range of services divided into four categories: Infrastructure as a Service (IaaS), Software as a Service (SaaS), Platform as a Service (PaaS) and Specialist Cloud Services (SCS), with clear definitions and transparent price structures.


Read more »



Apr
27
UC Mid-Market Report
Posted by Tom Hassan on 27 April 2017 09:30 AM

Mid-market needs to tackle untapped Unified Communications potential to address workforce productivity challenge

  • 56% of mid-market companies say workforce productivity is a top priority
  • Only 52% have implemented UC
  • Just  one in five is ‘very satisfied’ with UC system
  • Biggest bugbears include cost, audio conference facilities and lack of social integration

56% of mid-market companies say workforce productivity is a top priority, but only 52% have invested in a UC system and the majority are missing out on the full collaborative potential of UC for their businesses. As well as being too expensive, mid-market UC bugbears include sub-optimal audio-conferencing facilities, poor data sharing abilities and failure to integrate with company social networks.

This mid-market UC dissatisfaction is highlighted in a new report published today by Cloud and Data Centre and Communications specialist, Node4, titled ‘UC deployment amongst mid-market businesses in 2017’. The report is based on research which examines the IT priorities of mid-market companies with a turnover of £15- £800m.

While supporting the needs of the modern workforce is a priority for 40% of the mid-market, the uptake of tools to support this is seemingly lagging behind workplace expectations. Only 18% benefit from fully-featured UC including voice, video, mobile convergence, file sharing, presence, integration with social media and other business software.

Just one in five is ‘very satisfied’ with their UC system, which is perhaps not surprising given that 70% are missing out on full collaborative features and making do with voice functionality, fixed mobile convergence, video conferencing and a few additional collaboration features.

However, on a more positive note, those that haven’t yet implemented UC are either running a pilot (17%), planning a trial in the next 12 months (12%) or considering various UC options for their business (12%). The study suggests that the mid-market is just beginning to embrace UC as a service (UCaaS), which represents one in ten UC deployments in our study.

“In the last year we’ve sensed real hunger within the mid-market for the kind of advanced, fully-featured UC systems that, until recently, only the largest enterprises have been able to afford,” commented Simon Herbert, Cloud Solution Development Specialist, Cisco. “There’s an enormous opportunity here. It’s only right that more advanced functionality should start to migrate down the chain via a UcaaS model. We’re delighted to see that Node4 enabling this transition and offering its partners a clear route to addressing this need.”

Paul Bryce, Commercial Director at Node4 commented: “Mid-market companies are expecting to create thousands of new jobs by 2020. Many of these employees will expect to be able to move seamlessly between multiple communications types to collaborate with colleagues. Being able to meet their needs will be crucial to recruiting and retaining the right talent.

“Yet our research shows that the mid-market is still a long way from realising the full potential of UC for employee collaboration. This is partly because enterprise-class UC systems have been unaffordable and inaccessible for the mid-market. However UC, as a service, is now available meeting an obvious market need for advanced, fully-featured UC systems at an affordable price.”

Node4 has recently launched a new UCaaS solution, which brings enterprise-class UCaaS to the mid-market, with all the features of Cisco HCS. These include voice, video, instant messaging and presence, teleconferencing, voicemail and integrated messaging, mobility, and contact centre functionality.

The new report by Node4 entitled ‘Mid-market UC Deployment in 2017:Are mid-sized companies reaping the benefits of UC for improved business performance?’ can be downloaded here.

To book an appointment to see a demo of Node4’s game-changing new mid-market system at UC Expo, or to discuss Node4’s views regarding UC and the mid-market, contact node4@wildfirepr.com.


Read more »



Apr
20

IT budget outlook is bright, with 77% of mid-market companies saying IT budgets will rise in 2017

Mid-market companies are bucking the UK trend, with 77% expecting a rise in 2017 IT budgets, according to a new report published today by Cloud and Data Centre and Communications specialist, Node4. ‘Mid-market IT priorities 2017’ reveals 35% of IT decision makers in the mid-market expect budget rises of 5-10%, while a further 22% anticipate a hike of over 10%, against a backdrop of shrinking IT budgets in the UK as a whole.

The research examines the attitudes of 200 IT decision makers at mid-market companies with a turnover of £15- £800m. It found that business growth, security and reducing operational costs are the top three IT priorities for the UK’s mid-market sector in 2017. It also revealed that hosted and cloud-based services will take a significant share of mid-market IT budgets in 2017, with Infrastructure as a Service (20%) and Managed Security as a Service (16%) being the top two cloud spending priorities for the year, followed by Managed Services (12%) and Disaster Recovery as a Service (11%).

However, confidence in the mid-market’s general financial outlook is not quite so strong, as just 18% of mid-sized businesses claimed to be optimistic about their organisation’s fortunes in 2017. Almost a third (31%) emphasised the difficulties presented by a looming Brexit and an overwhelming 81% agree that weathering Brexit is a high or medium priority this year.

The mid-market sector believes the government, the financial sector and IT partners should be doing more to support this increasingly crucial sector of the UK economy, with the report revealing that 36% believe their needs are overlooked by government policy makers; 34% struggle to attract investment and a quarter feel their needs are overlooked by IT providers.

Paul Bryce, Business Development Director, Node4, comments: “Mid-tier companies are the engine of the UK’s economy, so it is promising to see investment taking place in the IT infrastructure that will help to fuel further growth. It is no surprise that mid-market companies are embracing the cloud, which affords a huge opportunity to drive efficiency, agility, scalability, and to empower workforces.

“Despite the current challenging business climate, the mid-market is the fastest growing sector in the UK economy, and policy-makers, investors and IT vendors alike should focus on enabling this growth. Fast-growing companies need to work with an IT partner that can help their infrastructure scale to embrace new staff, locations, and acquisitions. Node4 has helped many companies cope with such growth and we will continue to focus on the fast-growing mid-market in 2017.”

The new report by Node4 entitled ‘Mid-market IT priorities in 2017: How mid-market companies are investing in IT to drive growth in a challenging business climate’ can be downloaded here.


Read more »



Apr
12

Node4 Opens new office and Security Operations Centre (SOC) in Nottingham

Node4, the Cloud, Data Centre, and Communications specialist has announced the opening of a new office and Security Operations Centre (SOC) in Nottingham, as part of a three-year plan to substantially grow the business. The company has already achieved impressive growth over the last three years, trebling staff numbers to 185. Bowmark Capital backed the business in a secondary buyout last year and in a further sign of confidence, LDC, Node4’s original investment partner has provided further funding to support ongoing strategic growth.

Node4’s growth has been fuelled by a series of acquisitions, which together with organic growth and a broader managed service portfolio, has helped it to grow its customer base to over 900 organisations in 2017. Node4 has also launched a new website, to showcase its full solutions portfolio and position the company as the strategic IT partner of choice for the mid-market.

The Nottingham office will provide a base for up to 50 employees, enabling Node4 to expand its geographic presence in the Midlands and tap into a dynamic city that offers a strong base of potential customers and employees. Node4’s Security Operations Centre and its dedicated team of security experts will also move to Nottingham, where it will provide 24/7 monitoring for the company’s Managed Security Service clients, as well as Node4’s own network infrastructure.

Launched in 2016, Node4’s Managed Security Service specifically and comprehensively addresses the security needs of the SME and mid-market sector. It enables the company to offer a Defence-in-Depth Security Strategy comprising all the components required to protect local, infrastructure and cloud resources with overlapping security tactics. Further enhancements of the service are planned in 2017.

Andrew Gilbert, CEO at Node4 commented:

“We are excited to be continuing our expansion and setting out our proposition for the mid-market. Our end-to-end service offering has helped us win some high value managed services contracts in the last twelve months. We are attracting fast-growing companies who want to outsource their IT infrastructure to a partner they can trust. Our clients are increasingly looking to Node4 as their strategic IT partner, with the complete package of skill-set, service portfolio and service ethos they need to take them on their IT journey.”


Read more »