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N4Status

Node4 status page detailing information about incidents and planned maintenance:

http://www.n4status.co.uk

News
Apr
5

Background

This evening between 18:00 and 20:00 Node4 engineers will be performing emergency maintenance on the Wakefield portion of the N4 Cloud Portal.

Impact

This will not impact any virtual machine availability however there may be some momentary periods where management of virtual machines hosted in Wakefield vDC’s from the N4 Cloud Portal is impacted. If you have any problems accessing your environment within the N4 Cloud Portal during this time please contact the Node4 Service Desk at 0845 123 2229 or www.node4.co.uk/support


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Mar
30
Northampton ACI Platform – Emergency Maintenance
Posted by Ben Ward on 30 March 2017 01:44 PM

On Friday 7th April @ 21:00 Node4 Engineers will be preforming maintenance on the Northampton ACI Platform.

We do not expect any service disruption, however the platform will be deemed “At Risk” until Saturday 8th April 06:00

If you have any questions please contact Node4 Service Desk

 

UPDATE: This work has been postponed and will be rescheduled as soon as possible


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Mar
30
Wakefield ACI Platform – Emergency Maintenance
Posted by Ben Ward on 30 March 2017 01:43 PM

On Saturday 1st April @ 21:00 Node4 Engineers will be preforming maintenance on the Wakefield ACI Platform.

We do not expect any service disruption, however the platform will be deemed “At Risk” until Sunday 2nd April 06:00

If you have any questions please contact Node4 Service Desk


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Mar
30
Wakefield ACI Platform – Emergency Maintenance
Posted by Chris Jowett on 30 March 2017 09:55 AM

On Tuesday 4th April @ 8PM Node4 engineers will be performing maintenance on the Wakefield ACI platform.

we expect no service disruption, however the platform will be deemed “At Risk” until Tuesday 4th April 11:59

If you have any questions please contact Node4 Service Desk


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Mar
17
Emergency Maintenance – Node4 Derby Exchange – 17/03/2017
Posted by Zoe Yi Zhang on 17 March 2017 02:23 PM

17/03/2017 23:30 – 18/03/2017 00:00

Background:
Our Engineer will be performing scheduled maintenance on the Node4 Derby Exchange.

Impact
Customer’s conenctions terminated at Derby exchange will be affected due to the requirement of device reboot.
If you have any questions please contact Node4 Service Desk on 0845 123 2229 or www.node4.co.uk/support


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Mar
8
Emergency Maintenance – Wakefield ACI Platform 17/03/2017
Posted by Chris Jowett on 08 March 2017 10:13 AM

On Friday 17th March 2017 @ 8PM Node4 engineers will be performing maintenance on the Wakefield ACI platform.

we expect no service disruption, however the platform will be deemed “At Risk” until Saturday 18th March 01:00

if you have any questions please contact Node4 Service Desk

 

UPDATE

23:45 – This window is now over and was completed without any issues. If you are experiencing any issues that you may think are related to this maintenance window, please contact Node4 Service Desk.


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